Shipping & Delivery
FREE SHIPPING We are happy to offer our customers great value and service. That's why we offer free shipping from our warehouses in Asia and the USA. SHIPPING TO OVER 200 COUNTRIES We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you are a resident of one of these countries, we will contact you. LOST/LOST PARCELAGES VOYAGHER is not responsible if an incorrect address is entered during the checkout process. Please make sure your billing and shipping information is correct before processing your order. If we make a mistake, we will take full responsibility for the original order that was placed for you at no charge. CUSTOMS We are not responsible for any customs fees once items have been shipped. By purchasing our products, you agree that one or more packages may be shipped to you and may incur customs charges once they arrive in your country. SHIPPING TIME Shipping time is 10-15 days. This does not include our 1-3 day processing time. All shipping times exclude clearance/customs delays. TRACKING INFORMATION You will receive an email with a tracking number once your order has shipped, but sometimes, due to free shipping, tracking may not be available. MY TRACKING SAYS "NO INFORMATION AVAILABLE AT THIS TIME". For some shipping companies, it takes 1-3 business days for the tracking information to be updated in the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us. WILL MY ITEMS BE SHIPPED IN ONE PACKAGE? For logistical reasons, items from the same purchase will sometimes be shipped in separate packages, even if you have specified combined shipping. If you have any other questions, please contact us at support@VOYAGHER.com and we will do our best to assist you.